Comments on: Dubai’s customer service ticks me off

By: Discrimination, racism, whatever it is

Discrimination, racism, whatever it is — Thu, 15 Sep 2011 05:02:22 +0000

[...] could have slapped her! Way to ruin my morning! Rude customer service stories just go on and on and on in [...]

By: CandyQ

CandyQ — Tue, 16 Feb 2010 13:09:22 +0000

I can’t count the number of times my arteries almost burst from frustration whenever cashiers here in Riyadh ignore the “first come, first served” rule whenever people are in a queue. It’s sooooo annoying! And it’s even worse when you’re brushed off with an “inshaallah” – you just can’t argue with that.
.-= CandyQ´s last blog ..So that others may live. =-.

By: George McKee

George McKee — Mon, 04 Jan 2010 15:58:48 +0000

Sounds exactly like Portugal! You get used to it. They don’t pay these employees enough to care.

By: Mark

Mark — Sun, 27 Dec 2009 23:45:38 +0000

Ouch! Thanks for the post. I can definitely relate to this post. Lived in Abu Dhabi for 1.5 years and, at times, my patience was tested to the EXTREME! There is an inordinate level of red tape and bureaucracy in the UAE. Close your eyes and breath….

By: Erika

Erika — Thu, 24 Dec 2009 08:21:19 +0000

Good grief how crazy is all that. Good thing walking is good for keeping your tush and legs toned and good for your heart (considering all the stress from the bull and your need a bowl of ice cream or chocolate)

By: Krista

Krista — Thu, 24 Dec 2009 06:44:54 +0000

So, did you get this worked out yet? If at all possible I think you should find a different bank. How annoying!
.-= Krista´s last blog ..Housing Adventures =-.

By: Lorie Shewbridge

Lorie Shewbridge — Wed, 23 Dec 2009 17:47:58 +0000

I hate it when people are like that… it always seems that when they know that YOU need THEM, they can treat you any way they want… It totally pisses you off, and if you really say what you are thinking, then YOU get thrown out of their business and YOU lose out!!
Poor customer service is one of my pet peeves, I used to teach customer service in a retail food store, so I KNOW how people should be treated!
I hope things work out the way you want!

Dealing with poor customer service is really a pain, especially things as nasty as this don’t happen in Japan where I lived for more than 10 years. Being used to almost perfect customer service just adds up to frustration…

.-= Lorie Shewbridge´s last blog ..Cartoon of the Day: Parents, Be Specific =-.

By: rose

rose — Tue, 22 Dec 2009 06:37:42 +0000

I have had similar experience and I guess, I cried too (pissed off). Actually, I think, generally speaking, most of the people here are like that. I can’t seem to understand, most of the time, why they can’t do anything to…. you know… I mean, sometimes it doesn’t make sense! The reasons are too lousy or they could be that idiot not to have a system to cancel and do it themselves… I don’t know…

And you can’t trust them with whatever dates or times they say. They don’t take it seriously. That’s why they keep using the word, Inshallah – to mean that they will do it when they feel like it, when they remember it, when you’re lucky and the like.

I found Anton Deleon’s comment/experience good… all because he was able to say what should have been said! Bravo!
.-= rose´s last blog ..my birthday special =-.

By: Stacey

Stacey — Tue, 22 Dec 2009 03:50:15 +0000

I hope the guy’s wife is ok.. but wholy cow! Why would you want to put your money to these people! Choose another bank if you can!
.-= Stacey´s last blog ..Maybe it’s because I’m getting older? =-.

By: Alarm

Alarm — Mon, 21 Dec 2009 19:29:12 +0000

Wow never thought I hear this type of negative customer service from Dubai banks.
.-= Alarm´s last blog ..Alarm business has 11 years in Los Banos =-.