M (my huz) works for the travel industry and while I am not allowed to discuss things about his clients in this blog, I will still discuss his recent client because I think they are crazy.
And me? I jump out to write whenever a crazy situation arise. Who’s to stop me.
Two ladies were travelling to Dubai from Malta on their way back to their country in the East. The huz took care of them starting from when they arrived at the airport – where the chaos started. One of the ladies’ checked-in luggage was LOST. Because the two tourists could barely speak English, M helped them go to the airline office, filled-out forms for them and at their request (more of a demand, he says), accompanied them to a 24-hour store because the lady needs to buy shampoo, clothes and other essentials. She refused to use the hotel’s shampoo. M then took them to their hotel.
It was already 4 am.
(The plane landed at 12 midnight – I can’t imagine being out of the house at these hours but M does this all the time.)
A few hours later, the airline people called M that the lost baggage has now been found and they are on their way to her hotel to deliver it.
The lady got all her stuff back.
Then this is the point that we would all assume she’s happy and smiling and bouncing off walls, right?
She is still raging mad and wants to claim “damages”. She wants the airline company to pay for the shampoo and clothes she bought earlier because “Had my baggage not delayed, I wouldn’t have spent money on these!”, is her drama.
And she speaks almost zero English which means my husband has to bear with her bitching and explain her insanity to the airline office.
Can you believe it? She wants the airlines to PAY for the things she would keep anyway. Her bag wasn’t even lost, just got to her a few hours late!
I don’t like my baggage being delayed (not happened before, thankfully) but I do think it is better than it being lost. And once I get hold of my fresh panties again, I assure you I wouldn’t even say a thing and just jump out and embrace my trunk.
Have you experience lost/mishandled baggage in any of your trips? How did you handle it?